We help Public Services tackle messy problems


What we do

Our people help public service organisations to transform. 

Basis is known for innovative, effective work. We apply agile service design & prototyping.

Our focus is to make ourselves redundant by delivering sustainable change and embedding a culture of change.


Our work

We are drawn to Public Services: the complexity of the challenge and the ability to make a difference to vulnerable people.

We have worked with all services in Local Authorities, the NHS, Probation, Transport, central government departments in the UK as well as some international (NATO, prison service Denmark).

Some of the clients we have worked with are...


How we work

We don't do 'off the shelf solutions' and we don’t waste precious time on vast amounts of data analysis to craft brilliant PowerPoint solutions.

We focus on getting the job done. 

We focus on collaborative innovation with Agile, Service Design and Lean as a foundation. 

By using these engaging and practical approaches we bring about real sustainable change.



As part of our RedQuadrant partnership, we provide highly regarded transformation training, specifically for Local Authorities. It is based on experiential and interactive learning methods, for senior managers dealing with transformation.

Our Certified Agile Master in Public Services is nationally and internationally recognised. Within the UK people gain accreditation from the National Public Services Transformation Academy.


These are a few of our clients


"This is a first class programme to build the internal service transformation skills of London local government. All the councils who participated rated it highly, with feedback including ‘it was the most effective training our people have been on’ and ‘it is one of the best programmes London Councils has done’."

Colin Whitehouse

Capital Ambition / London Councils