Our service transformation programme is widely regarded as the most advanced and effective training programme within the public sector. Over 600 public sector managers, interim transformation managers and consulting companies have participated – in the UK and abroad. Building internal capability to deliver sustainable change is seen as a key requirement to deal with challenges facing public services.We focus on you learning through doing with simulations, exercise and live examples. Within the UK people gain accreditation from the National Public Services Transformation Academy.

 
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Service Design Master in Public Services, 23rd - 24th January 2019

This course provides a solid grounding in the theory and application of service transformation methodologies.  Gain an expert understanding of how to apply service design to improve services and reduce costs, all within a simulated environment! 

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Agile Master in Public Services, 12th - 13th February 2019

Experience how to deliver change that is better for employees and delivers faster outcomes with lasting results

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Agile Leadership in Public Services, 2nd April 2019

In a peer-learning environment we invite you to develop your personal leadership capacity

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Agile Master in Public Services, 24th - 25th April 2019

Experience how to deliver change that is better for employees and delivers faster outcomes with lasting results

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Questions? Please email: comms@basis.co.uk


Agile has helped us deliver fantastic quality projects at real pace...it creates a real excitement and energy that inspires teams to want to get involved in delivering change
— Louise Duffield, Head of Business Support & Acting Head of Customer Service, Waltham Forest Council
The team are feeling extremely energised after the Agile Master in Public Services training...We are now in the process of identifying some projects that we’d like to run using the new Agile approach so that we can embed it within overall programme delivery
— Andrew Rostom, Head of Corporate Programmes & PMO, Haringey Council

We've had the pleasure of working with the following organisations through our transformation programme


Agile’s appeal now reaches far beyond the world of IT; proving very effective at developing innovative solutions to the wicked problems we experience in public services.

See here images from past Service Transformation Programme events and get in touch if you'd like to join our next event!